Services

Remote Service

In order for one our technicians to help you remotely you have to download and run our Remote Access Client.

Computer hardware repairs

RTWN repairs all types of Windows based desktops, laptops and servers.Most repairs are done one site and in one call or resolved during the same business day.

Our services includes supplying and installing replacement parts as needed.

• Parts include RAM upgrades, Motherboards & CPUs, Hard disk drives, Power supplies, LCD displays, DVD-ROM & Blueray burners, keyboards & mice, video cards and almost every other component that can fit into or bolt onto a computer.
• Common parts like power supplies, RAM and hard disk drives are carried at all times to get your system back up and running quickly.

Software services

Software services for desktops, laptops and servers include virus & spyware removal, setting up and maintaining networks, applying patches and updates, network hardening, driver installation and troubleshooting and network server management including setting up Exchange (email) servers.

We can also support your business computers remotely over the phone or with our remote log in tool that virtually puts a trained technician right in front of your PC or server.

Maintenance

Regularly scheduled maintenance can prevent data loss and downtime. RTWN can provide complete maintenance solutions for your stand alone or networked computers and servers. Timely installation of service updates for Windows and other applications corrects program errors and increases security. Preventing a Virus or spyware attack from bringing down your computers is far less expensive than recovering from one.

Online backup by Ahsay

RTWN proudly offers an online backup solution powered by Ahsay. This solution is secure, simple to use and affordable. Most clients pay just a dollar a day for complete coverage of all their important data. Features include 128 bit data encryption, extremely deep backup retention (120 days or more in some cases!) and daily reports that confirm your backup was completed successfully. Call for a free trial of up to 90 days for qualifying clients.

realtime networks

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